From a review posted today: (I'm paraphrasing so as not to uh, y'know, steal anyone's words away)
This Vietnamese Place has a lot of good things going for it: friendly owners and staff, clean place, large and varied selection.
Now--about their pho. I've eaten pho here a dozen times in the past and liked it. But today I ordered my usual, beef w/tendon, and where was the beef? I could only find two pieces of beef in my pho! And I guess they were out of the Thai basil they usually put in because there was no Thai basil! Why didn't they at least add extra cilantro? One Star.Here's a hint: when you post a review to Yelp! you are posting a general review of the business. If you've only been there once, and it was bad, okay, I can understand the one star. (Though, personally, I try to sample a place at least three times before reviewing it at all--if I do post a review after one visit, I make this clear in the review and take it into consideration when assigning stars.) This customer, though, liked everything about the place--including the last 12 bowls of pho he ate. So one bad experience out of at least 13 results in an extremely low rating? That's rude. You're an asshole.